top of page

FREQUENTLY ASKED
QUESTIONS

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • Do you use Micas in your soaps?
    No, we do not use micas in our soaps. Instead, we opt for natural colorants like clay, powders, and spices to create vibrant hues. Occasionally, we may add a food-grade gold dust to the tops or exteriors of our bars for a touch of sparkle, but it washes off upon contact with water.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Do you use Micas in your soaps?
    No, we do not use micas in our soaps. Instead, we opt for natural colorants like clay, powders, and spices to create vibrant hues. Occasionally, we may add a food-grade gold dust to the tops or exteriors of our bars for a touch of sparkle, but it washes off upon contact with water.
  • What is your main goal when preparing packages to be shipped out or picked up?
    Our main goal when preparing packages for shipping or pickup is to ensure that each item is securely packaged to prevent damage during transit and to provide a delightful unboxing experience for our customers. Each package is uniquely crafted to make the recipient feel like they are opening a special gift.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What is your main goal when preparing packages to be shipped out or picked up?
    Our main goal when preparing packages for shipping or pickup is to ensure that each item is securely packaged to prevent damage during transit and to provide a delightful unboxing experience for our customers. Each package is uniquely crafted to make the recipient feel like they are opening a special gift.
  • Do you use Micas in your soaps?
    No, we do not use micas in our soaps. Instead, we opt for natural colorants like clay, powders, and spices to create vibrant hues. Occasionally, we may add a food-grade gold dust to the tops or exteriors of our bars for a touch of sparkle, but it washes off upon contact with water.
bottom of page